ALL PRICES ARE SUBJECT TO CHANGE & PARTS ARE SUBJECT TO AVAILABILITY
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CUSTOMER SERVICE- If you have questions and need to know what to order, call us at (740) 674-4897
10a-6p M-F EST and someone will help you.
TELEPHONE ORDERS- We process many orders each day and we try to give you, our customers the best service possible. The best way to insure you get the correct parts is to order by part number. When we have to go by a description it may not always be right. All C.O.D. orders MUST be paid with money order or certified check. Business checks and personal checks are not accepted. Shipping & handling fees are added to all orders as well as state tax for Ohio residents. Orders received by noon EST area usually sent the same day.
ORDERING BY EMAIL - Our email address for ordering is mailto:firstname.lastname@example.org
ORDERING BY MAIL - Please include the following information:
Vehicle Year, Model, Transmission i.e. Automatic or Standard, engine i.e. R-Series, 259, 289, brake system i.e. Drum or disc, and electrical system i.e. 6volt or 12volt.
Items needed, part numbers included if possible. Interpretation can lead to incorrect items being sent. S&H fees are not refundable.
You may pay by credit card, money order or check. Orders with Personal checks are held for 7-10 business days or until the check clears the bank. Certified checks or money orders are not held. All checks must be drawn from a US bank. Send $8.00 for parts totaling $80.00 or less, 10% on orders of $80.01 to $250.00 or 5% of total on orders over 4250.00. This is for mail orders only. Phone orders are charged actual shipping fees. This is an estimation of actual shipping cost and discrepancies in fees paid will be refunded or charged. Ohio residents add state sales tax.
ORDERING BY FAX - Please include your name, address, vehicle Year, Model, Transmission i.e. Automatic or Standard, engine i.e. R-Series, 259, 289, brake system i.e. Drum or disc, and electrical system i.e. 6volt or 12volt. Items needed and part numbers if possible.
DOMESTIC SHIPPING & HANDLING FEES - We generally ship UPS unless requested differently by customer. Shipping and handling fees are charges for shipping, boxes and packaging as well as any other cost in preparing items for shipment. Small items are sent by US Postal Service. UPS charges are determined by weight and dimension as well as the destination of the package. Items requiring separate packages or special handling to prepare for shipment are assessed accordingly Shipping charges for backordered items are charged when the item is sent. Some large or heavy items require freight carriers. WE can only ESTIMATE shipping charges for an order. For an exact amount call back the following day and ask for the charges. Charges for shipping and handling are kept to a minimum and are non-refundable.
THIRD DAY AIR SERVICE - UPS offers 3-Day Select services. There is additional charges from UPS for this service.
SECOND DAY AIR SERVICE - UPS offers 2nd Day Air services. There is additional charges from UPS for this service. It is based on dimensional weight on actual weight.
NEXT DAY AIR SERVICE - UPS offers Next Day Air services. There is are additional charges from UPS for this service. It is based on dimensional weight, not actual weight.
EXCHANGE & REFUNDS - It is our desire to handle all orders, exchanges, and returns quickly and as efficiently as possible. To exchange an item, you must send the item with a copy of the invoice and an explanation of why you are sending it back for exchange or refund (in the same box). Packages received without invoices will be held for 10 days and then will be discarded. We ask that you have a note explaining the return along with the invoice. This note of explanation must be included even if you have previously discussed the problem with us. State if the item is to be exchanged for something else or if a refund is to be made. Carefully repackage the item and return to us (preferably by UPS) with adequate insurance. Mark the carton "RETURN" near the address label. It is your responsibility to return items safely and refunds will not be made for articles damaged during return shipment.
Articles may be exchanged or returned for refund up to 30 days from the date of purchase with no restocking fee. All returned items including packaging must be received by us in the same condition as when shipped for full credit. Shipping & handling charges are not refundable. Items returned after 30 days are subject to a 20% re-stocking fee. Shipping charges are non-refundable. Remember all returned items must have a copy of the invoice and a note explaining the return in the box, even if the problem has been discussed by phone.
DAMAGED ARTICLES - When we ship packages we insure the value of REPLACEMENT. If package is shipped by UPS you must cal UPS and notify them of the problem. They will pick up the package/items and return them to us. We will submit a claim to UPS and will replace your order. Do not return damaged items to us by US Mail or any other carrier.
MISSING ARTICLES - We ask that you check the contents of your box when it is received to make sure that the items you ordered and paid for (per invoice) are enclosed. All orders are checked and rechecked prior to shipment. Report any exceptions to us within 10 days of receiving your package by letter or phone (740) 674-4897. It is your responsibility to check your order for shortages within this 10-day period. No adjustment will be made after 10 days. Use your name and the invoice number as a reference.
TECHNICAL QUESTIONS - Jon is available for technical questions if you purchase the items from us. If you bought the part from some other vendor, please call that vendor to answer your questions.
CORE CHARGES - Core charges apply to most re-buildable parts. Some items we require the part first before sending out a replacement to make sure we are getting the correct part or a re-buildable unit.
WARRANTY - There is a limited warranty on parts and rebuild services. Please call to confirm the warranty.
PRICES - Prices are subject to change. We will do our best to make the changes on the website.
STORE HOURS - We are open Monday thru Friday 10am to 6pm Eastern Time Zone. These are our normal hours when we are not at a Studebaker Swap Meet, Zone Meet, or International Meet.
DISCOUNTS - We offer discounts to customers with orders over $1,000.00. Discount applies to a one time only single purchase and is not cumulative or applicable to future orders. Total is for parts only and does not include core charges, shipping and handling fees or any state tax. Discount does not apply to orders requiring special handling. Returned parts bringing the total to less than the required total will void the discount. Discount does not apply to special order items or certain N. O. S. parts. We reserve the right to withdraw the offer at any time.
For More Information Contact:
Myer's Studebaker Parts
130 Main Street PO Box 276
Duncan Falls, OH 43734
P: 740/ 674-4897 M-F 10am to 6pm
F: 740/ 674-7170
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